Office Administration Level 1

This training program covers the following modules:
91 Communicate effectively with colleagues and clients in an office environment

92 Follow effective work practices in an office environment

93 Demonstrate basic word processing skills to perform administrative duties in an office environment

95 File and retrieve documents in office environment

96 Apply knowledge of an organization to respond to basic customer enquiries in an office environment

97Demonstrate and apply knowledge of office equipment

98 Demonstrate knowledge of teamwork