This course is an introduction to the operations (production) function of a business. Its aims are to give the student an understanding of what is required to manage the production of goods and/or the provision of services. The intricate processes that organisations utilise from inception to production, identifying suitable suppliers for raw material make us of to deliver goods and services are a key consideration, looking from inception In addition, the course will develop basic competencies, attitudes, knowledge and skills required for entry-level professional practice in a business.